You can either jump right into a joinable multiplayer session or begin installing the games your friends are currently playing. New game recommendations and collections. Explore new game recommendations and collections in the Game Pass hub on your console. Suspend game and speed up your downloads. Now you have the option to suspend your active game to free up bandwidth and get the most efficient download speeds. Collapse all March We're aware of an issue in which some Xbox Series X S controllers are losing connection with the console.
If you see this behavior, try reconnecting the controller to the console wirelessly or with a USB cable, or if possible, connecting another controller and then submitting feedback. Then reboot the console and try reconnecting the controller. Quitting and relaunching the game will resolve the issue. Customized audio controls in the Xbox app. Your selections are applied when the game is restarted.
These options may not be supported in all games. Achievements returning to the Xbox app. Based on community feedback, achievements are making a comeback in the Xbox app on mobile, starting with a limited set of players and then rolling out to everyone. A new way to manage subscriptions. Subscription management is coming to the Xbox console, making it easier to see all your important plan information, including last charge, next charge, end date, and more.
See your subscriptions in Settings under Account. TV listings in OneGuide are going away. Improved game management experience. After purchasing a game in the Store with support for multiple generations of consoles, the Manage screen clarifies what parts of the bundle are best for your console when you select Choose what to install. Some players have reported that the icon for a disc-based title is not appearing on the dashboard. FPS Boost. To ensure that the proper setting is applied, make sure you launch the game, press the Xbox button, highlight the game in the guide, press the Menu button, and quit the game.
Relaunching the game after this process will apply the proper FPS boost settings. Collapse all February Did this resolve the issue? Yes No. Related topics. Still need help? Request a call, chat online, and more. Contact us If contact us isn't working the way you expect, try the disability answer desk option on this page.
Subject to change. Disability answer desk Accessible help and resources to get your Xbox questions answered. Get answers. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps. Note If the console reset is successful, you may be prompted to repeat some general console set-up steps before you are returned to the Home screen. Step 3: Restore your console to factory defaults. If resetting the console does not return you to the Home screen, you can use the Xbox Startup Troubleshooter to completely restore your console to its factory settings.
Warning Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronized with the Xbox network will be lost. You should only use this option as a last resort. When prompted, select Remove everything. This will delete all user data, and all games and apps. Note If the console restore is successful, you will be prompted to repeat some general console set-up steps before you are returned to the Home screen.
You will also need to re-download your games and apps. Step 4: Your console needs to be repaired. Unfortunately, if none of the previous troubleshooting steps resolved your system update error, you'll need to submit a request to have your console repaired. To submit a repair request, visit:. Device service and repair. To bring up the Xbox Startup Troubleshooter, follow these steps: Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
Step 1: See if you can bring up the Xbox Startup Troubleshooter. Depending on how recently your Xbox One console was last updated, you may be able to perform an offline system update using the Xbox Startup Troubleshooter.
To see if this option is available on your console, follow these steps:. Unplug the network cable if you're using a wired network connection. Continue holding the Pair and Eject buttons for seconds. You can release the Pair and Eject buttons after the second power-up tone. When the console powers up, you will see the Xbox Startup Troubleshooter , if available:. If you see the Xbox Startup Troubleshooter , you can skip the remaining steps in this section. To perform an offline system update with the Xbox Startup Troubleshooter, follow the steps in the following section:.
All Xbox consoles except the original Xbox One. It contains a slew of tweaks and changes including adjustments to the friend system that will notify users when favorites and friends sign into Xbox Live. This was one of the most requested features, according to IGN. Friends in multiplayer will now be identified in the friends list and it will add a game save progress bar that shows the status of saves. Players will also be able to see what games or apps are updated or have been updated recently.
Other improvements include improved GameDVR quality, further tuning to Kinect voice and motion detection, 50 Hz video output for Blu-ray content recorded at 50 Hz, and controller and headset adaptor firmware updates among other amendments. Microsoft describes the Xbox One as an "all in one system" that is made for encompassing games, entertainment and television all into one device.
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